Process mapping is a valuable and practical tool used to document our current processes. The mapping of our processes often leads to the uncovering of chronic inefficiencies in many of our organizational operations.
This interactive course provides a comprehensive introduction to process mapping, and outlines the structured approach for documenting and analyzing any business process. It addresses the levels of process maps and provides detailed guidelines for constructing process maps along with suitable examples. In this course we study the high level process map, SIPOC, and the detailed process map with illustrative examples. Knowledge checks and short quizzes are well spaced throughout the course to check for comprehension and to encourage application and competency build.
Course Learning Objectives
- Understand the basics of process mapping in Lean Six Sigma
- Understand the levels and types of process maps - their use and benefits
- Understand the importance of SIPOC and its use in establishing process boundaries
- Understand what is required to create a detailed process map
By completing/passing this course, you will attain the certificate Process Mapping
Before you begin an online course, please make sure your computer meets the technical requirements described below. The course package is compatible to desktops and tablets.
The courses have 2 versions. Flash & HTML5. The flash version plays on desktops and HTML5 version plays on tablets. The launch file detects the platform and opens the appropriate version automatically. Works on all your devices- PC, Mac, Smartphones, Tablets.
Recommended display Settings of at least 1024 X 768 Screen Size
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Online courses are NOT eligible for refunds. Your purchase of an online course is final. Please be sure that you understand the technical requirements and that you will have appropriate online access BEFORE you purchase.
If our students are have difficulty in grasping a concept or its application, they can contact us for assistance via email at firstname.lastname@example.org.
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